Data Deletion Instructions
You can remove Klipad's access to a social account at any time, and you can ask us to delete your whole Klipad account and everything in it. This page explains both.
Disconnect a social account
This removes Klipad's access to one YouTube channel, Facebook Page, Instagram account or LinkedIn profile.
- 1Sign in to Klipad at klipad.ai.
- 2Open Social Accounts from the sidebar.
- 3On the account's card, click the Disconnect Account (trash) button and confirm.
Klipad deletes the account's access and refresh tokens straight away and asks the platform to revoke them where it supports this. Scheduled posts for that account will no longer be published.
You can also remove Klipad from the platform itself:
- Facebook and Instagram: Facebook Settings & privacy → Settings → Business integrations, select Klipad AI, then Remove.
- YouTube / Google: myaccount.google.com/permissions, select Klipad AI, then Remove access.
- LinkedIn: Settings → Data privacy → Permitted services, then remove Klipad AI.
Delete your Klipad account and all data
- 1Email support@klipad.ai from the email address registered to your Klipad account, with the subject Data deletion request.
- 2Tell us the workspace name. If you own the workspace, say whether the whole workspace should be deleted or only your user account.
- 3We confirm the request by email within 48 business hours, and complete the deletion within 30 days.
What gets deleted: your profile, uploaded files, brand kits, generated videos and scripts, connected social accounts and their tokens, and scheduled posts.
What we keep: records we must keep by law, such as tax invoices and payment records. Videos already published to YouTube, Facebook, Instagram or LinkedIn stay on those platforms; delete them there if you want them removed.